
1. Program Description
Bond Sales LLC (“Company”) provides training, coaching, and placement assistance designed to help clients secure high-ticket sales opportunities.
Participation in the program includes access to training materials, coaching calls, community resources, and placement support.
The Company provides dedicated one-on-one (1:1) coaching support during the initial training and certification phase, which is designed to support skill development, certification, and early-stage placement preparation (the “Coaching Phase”).
The Coaching Phase lasts up to ninety (90) days from enrollment but may conclude earlier upon successful certification. Access to 1:1 coaching ends upon certification or at the conclusion of the ninety (90) day Coaching Phase, whichever occurs first.
Primary communication and coaching support during the Coaching Phase is conducted through the Company’s designated communication platform (e.g., Slack), including messaging, feedback, and coordination of coaching interactions.
Continued access to group-based support, resources, and community will remain available as part of the program; however, access to 1:1 coaching beyond the Coaching Phase is not guaranteed.
2. No Earnings Guarantee
The Company does not guarantee any specific income or financial outcome. Any references to potential earnings, including “$10,000 per month” or similar figures, represent potential outcomes based on certain opportunities and individual performance.
Earnings depend on multiple factors including, but not limited to, experience, skill level, effort, consistency, and market conditions.
3. Placement Guarantee
The following section outlines the Company’s placement guarantee, including eligibility requirements, conditions, and limitations.
3.1 Guarantee Overview
For purposes of this Agreement, "high ticket sales" refers to remote, inbound sales of digital products or services, typically involving a single-call or short-cycle closing process with leads generated through marketing rather than self-sourced prospecting.
The Company's placement guarantee is available exclusively to clients with six (6) or more months of verifiable high ticket sales experience at the time of enrollment ("Eligible Clients"). Clients with less than six (6) months of verifiable high ticket sales experience may still enroll in the program and receive all training, coaching, and placement support services described herein; however, such clients are not eligible for the placement guarantee or refund rights described in this Section 3 and Section 4.
Placement Guarantee Eligible Clients are guaranteed placement into a qualifying sales role with an on-target earnings (OTE) of $10,000/month or greater within ninety (90) days of successful certification. A "qualifying opportunity" is defined as a role with a company whose stated On-Target Earnings (OTE) is a minimum of $10,000 per month. If the Company is unable to secure such placement within this period and all conditions in Section 3.4 are met, the client is eligible for a refund as outlined in Section 4.
Misrepresentation Guarantee eligibility is based solely on information provided by the client during the application and enrollment process. Misrepresentation of experience, background, or qualifications voids all guarantee terms and the Company's refund obligations.
3.2 OTE Determination
In cases where a company’s On-Target Earnings (OTE) are not explicitly stated, Bond Sales LLC reserves the right to determine whether an opportunity qualifies based on a good faith evaluation of available information.
This may include, but is not limited to, compensation plans, commission structures, offer details, historical performance data, and other publicly available or company-provided materials.
Such determinations will be made reasonably and in good faith. The Company’s determination shall be final for purposes of evaluating fulfillment of the placement guarantee.
3.3 Timeline and Eligibility
The 90-day placement guarantee period begins upon successful certification.
Clients must complete all required training and achieve certification within ninety (90) days of enrollment. Failure to do so will result in forfeiture of the placement guarantee.
The placement timeline may not be paused, extended, or delayed due to client inactivity, unresponsiveness, or personal circumstances.
3.4 Client Responsibilities (Conditions of Guarantee)
To qualify for the placement guarantee, the client must:
Make all payments on or before due date, otherwise will result in forfeiture of the placement guarantee
Complete all required training modules within ninety (90) days of enrollment
Attend and complete all one-on-one coaching calls required as part of the program curriculum
Cancel or no-show no more than two (2) one-on-one coaching calls
Pass the Company’s certification within three (3) attempts
Submit and receive approval on required application materials (including Loom submissions)
Remain responsive and actively engaged in the placement process
Demonstrate good faith effort, including applying guidance and participating in outreach and opportunity processes
Comply with the Communication Protocol with Companies and Staffing Partners described in Section 3.12
Adhere to all applicable community guidelines, policies, and standards as established and updated by the Company
Failure to meet any of the above requirements will result in forfeiture of the guarantee
3.5 Certification Clause
Clients are allowed up to three (3) attempts to pass certification.
Failure to pass certification within three attempts voids the placement guarantee; however, the Company may continue to provide support at its discretion.
3.6 Certification Determination
Certification is evaluated based on the Company’s established standards and criteria for readiness to perform in high-ticket sales roles.
The Company reserves the right to determine whether a client has met certification requirements based on its professional judgment.
All certification decisions shall be made reasonably and in good faith.
3.7 Offer Acceptance Clause
If a client is presented with or offered a qualifying opportunity and declines the offer for any reason, the placement guarantee will be considered fulfilled.
3.8 Self-Sourced Opportunities
If a client secures a qualifying opportunity independently while enrolled in the program, the placement guarantee will be considered fulfilled.
3.9 Behavioral Clause
The Company reserves the right to terminate the client's participation in the program, revoke the placement guarantee, and/or restrict access to program resources if the client engages in behavior that:
Is disruptive to the community
Fails to follow program guidance
Reflects negatively on the Company or its brand
This determination is made at the sole discretion of the Company. Where the Company terminates a client's participation or revokes the placement guarantee under this Section, no refund shall be owed, regardless of any other provision of this Agreement.
3.10 Community Guidelines
The client agrees to abide by all community guidelines, rules, and standards established by the Company.
The Company reserves the right to update or modify such guidelines at any time.
Violation of community guidelines may result in removal from the program, suspension of access, and/or forfeiture of the placement guarantee at the Company’s discretion. Clients removed for violation of community guidelines are not eligible for a refund unless otherwise required by law.
3.11 Effect of Disqualification
If a client is disqualified from the placement guarantee due to failure to meet the required conditions, the Company shall have no further obligation to provide placement services or secure any specific opportunity.
The Company may, at its discretion, choose to continue providing support; however, such support is not guaranteed.
3.12 — Communication Protocol with Companies and Staffing Partners
Clients agree not to independently contact, apply to, interview with, negotiate with, or otherwise communicate with any company, employer, or staffing partner introduced through the Company's placement process, without the prior express approval of their assigned recruiter.
Any communication a client receives directly from a company, employer, or staffing partner in connection with the placement process must be forwarded to the client's assigned recruiter, and the recruiter's review completed, before the client responds.
If a client violates this protocol, or otherwise engages in conduct that damages or impacts the Company's relationship or reputation with a company or staffing partner, the Company reserves the right, at its sole discretion, to immediately terminate the client's participation in the program and void the placement guarantee. No refund shall be owed in such circumstances, regardless of any other provision of this Agreement.
3.13 Placement Support for Non-Guarantee-Eligible Clients
For clients who do not meet the six (6) month verifiable high ticket sales experience eligibility requirement described in Section 3.1 ("Non-Guarantee-Eligible Clients"), the Company will provide active placement support — including submission to qualifying offers and coordination of interview opportunities — for a period of ninety (90) days from the date of successful certification (the "Support Period").
This ninety (90) day Support Period reflects the Company's service commitment and does not constitute a placement guarantee. Non-Guarantee-Eligible Clients are not eligible for a refund under Section 4, regardless of the outcome during or after the Support Period.
If a Non-Guarantee-Eligible Client has not secured a qualifying opportunity by the conclusion of the Support Period, despite the Company's active efforts and the client's continued engagement and good faith participation in accordance with Section 3.4, the Company shall have no further obligation to continue placement support, and the client shall be deemed to have completed the placement support component of the program.
The Company may, at its sole discretion, choose to continue providing placement support beyond the Support Period; however, such continued support is not guaranteed.
4. Refund Policy
Clients who do not meet the six (6) month verifiable high ticket sales experience eligibility requirement described in Section 3.1 are not eligible for the placement guarantee or any refund rights described in this Section 4.
All sales are final except as expressly provided under the placement guarantee described herein. If the client meets all requirements outlined in Section 3 and is not placed into a qualifying opportunity within ninety (90) days of certification, the client may request either:
(a) A full refund of amounts paid; or
(b) Continued support until placement is achieved.
Clients who do not meet the conditions of the guarantee are not eligible for a refund. The Company may, at its discretion, offer additional guarantees or promotional terms to select clients at the time of purchase. Any such guarantees are only valid if explicitly agreed to in writing and are governed by the terms outlined in the applicable agreement provided to the client.
4.1 Effect of Refund
Upon issuance of a refund under the placement guarantee, the client’s access to the program shall be immediately revoked.
This includes, but is not limited to, access to training materials, coaching sessions, community platforms, and any associated resources provided by the Company.
The client will also be removed from all program-related communities and systems.
The client agrees that any refund issued constitutes a full and final resolution of the agreement.
4.2 Refund Processing
To request a refund under the placement guarantee, the client must submit a written request to the Company at [email protected].
The Company will review the request to verify that all conditions of the placement guarantee have been satisfied and may request reasonable documentation or information as part of this process.
Refund determinations will be made within a reasonable period of time, not to exceed fourteen (10) business days from the date the Company receives the refund request and all requested documentation or information necessary to evaluate eligibility.
If approved, the refund will be issued within a reasonable period thereafter, typically within five (5) to ten (10) business days, depending on the payment method and financial institution processing times.
All refunds will be issued to the original method of payment used for the transaction.
All refunds issued under the placement guarantee are limited solely to the principal program fee paid directly to Bond Sales LLC. Bond Sales LLC bears no responsibility for any interest, financing fees, origination charges, loan costs, or any other amounts incurred by the client through a third-party financing arrangement. The client's financing obligations to any third-party lender remain the sole responsibility of the client and are not affected by any refund issued by Bond Sales LLC.
5. Payment Terms
Clients agree to complete payment in full for their selected option — either Pay-in-Full or financing through one of the Company's third-party financing partners (such as Coach Financing).
Clients who select Pay-in-Full agree to remit payment in full at the time of enrollment.
Clients who select financing through a third-party financing partner acknowledge that they are entering into a separate financing agreement directly with that partner, governed by the partner's own terms and conditions. The Company's role is limited to receiving payment from the financing partner upon the client's enrollment; the client's ongoing repayment obligation is owed solely to the financing partner and is independent of this Agreement. In the event a refund is issued under the placement guarantee, Bond Sales LLC's obligation is limited to refunding the principal program fee received by Bond Sales LLC and does not extend to any interest, fees, or financing costs charged by the third-party financing partner.
The client remains responsible for the full balance regardless of participation or usage of the program
5.1 Services Rendered and Digital Access
By enrolling in the program and receiving access to the Company’s digital platform (including, but not limited to, Skool), training materials, coaching resources, and community, the client acknowledges that services are considered to have commenced immediately.
Access to proprietary training materials, systems, and resources constitutes delivery of value and partial fulfillment of the program.
The client further acknowledges that failure to utilize or complete the program does not constitute a failure by the Company to deliver services.
The client agrees that access to these materials and services satisfies the Company’s obligation to begin delivery under this agreement
5.2. Payment Authorization & Billing
Clients who select Pay-in-Full authorize Bond Sales LLC and its third-party payment processor, Stripe, to charge the provided payment method for the full amount due at the time of enrollment.
Clients who select financing through a third-party financing partner (such as Coach Financing) authorize that partner directly to process payment in accordance with the terms of their separate financing agreement. Bond Sales LLC does not store, charge, or have access to any payment authorization or billing schedule associated with third-party financing; all such matters are governed solely by the client's agreement with the financing partner.
Bond Sales LLC does not store or have direct access to full payment card details for any transaction. All payment information is handled in accordance with Stripe's and/or the applicable financing partner's security and compliance standards.
It is the client's responsibility to ensure that their payment method remains valid and current for all scheduled payments, whether processed by Bond Sales LLC or by a third-party financing partner. Failure to complete payments under either arrangement may result in suspension or termination of access to services.
5.3 Discretionary In-House Payment Plans
The Company may, at its sole discretion, offer a client a direct installment payment plan in lieu of Pay-in-Full or third-party financing ("In-House Payment Plan"). The terms of any In-House Payment Plan, including the deposit amount, installment amounts, and payment schedule, will be specified in the client's individual agreement or invoice.
By accepting an In-House Payment Plan, the client authorizes Bond Sales LLC and its third-party payment processor, Stripe, to automatically charge the payment method on file for all scheduled installment payments in accordance with the agreed billing schedule, without requiring additional authorization for each individual charge.
The client is responsible for maintaining a valid and current payment method on file for the duration of the In-House Payment Plan. If any scheduled payment fails and is not remedied within five (5) business days, the remaining balance becomes immediately due in full, and the client shall be in breach of this Agreement.
Failure to complete payments under an In-House Payment Plan may result in suspension or termination of access to services, forfeiture of placement guarantee eligibility (where applicable), and/or collections action to the fullest extent permitted by law.
The availability of an In-House Payment Plan for any individual client does not obligate the Company to offer the same or similar terms to any other client, and all such arrangements are offered solely at the Company's discretion.
6. Chargebacks and Disputes
The client agrees not to initiate chargebacks or payment disputes without first contacting the Company to resolve the issue. Initiating a chargeback without valid cause may result in collections action and enforcement of this agreement to the fullest extent permitted by law.
If the client selected financing through a third-party financing partner (such as Coach Financing), the client agrees not to initiate a dispute or chargeback with that partner related to payment for the program without first contacting the Company to resolve the issue. The Company reserves the right to suspend or terminate program access if the client initiates a dispute or chargeback through any third-party payment processor or financing partner related to payment for the program. Suspension or termination under these circumstances shall result in forfeiture of placement guarantee eligibility, where applicable.
If the client was provided an In-House Payment Plan under Section 5.3, the client agrees not to initiate a chargeback or payment dispute with Bond Sales LLC's payment processor, Stripe, related to any installment payment without first contacting the Company to resolve the issue. Initiating a chargeback on any payment made under an In-House Payment Plan without valid cause shall result in immediate suspension or termination of program access, forfeiture of placement guarantee eligibility (where applicable), and shall constitute a material breach of this Agreement, subjecting the client to collections action to the fullest extent permitted by law.
7. Client Responsibility
The client acknowledges that success in the program depends on their own effort, participation, and execution.
The Company is not responsible for outcomes resulting from lack of effort, failure to follow guidance, or external factors beyond its control.
8. Testimonials and Reporting
The client agrees that:
The Company may use anonymized or attributed results, testimonials, and outcomes for marketing purposes.
The client may be required to report performance metrics, including commissions earned, for program tracking and validation.
9. Non-Transferability
Program access is non-transferable and may not be shared, assigned, or resold.
10. Modification of Program
The Company reserves the right to update or modify program content, structure, and delivery at any time to improve outcomes.
11. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from participation in the program.
12. Governing Law
This agreement shall be governed by and construed in accordance with the laws of the State of Arizona.
13. Dispute Resolution and Arbitration
Any dispute, claim, or controversy arising out of or relating to this agreement, the program, or services provided by the Company shall be resolved exclusively through binding arbitration, rather than in court, except where prohibited by law.
The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA) or a similar arbitration provider selected by the Company, and shall take place in the State of Arizona.
The parties agree to waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration. All claims must be brought in an individual capacity.
Each party shall be responsible for its own legal fees and costs unless otherwise required by law.
14. Non-Disparagement
The client agrees not to make any false, misleading, or defamatory statements about the Company, its representatives, services, or associated partners, including but not limited to public statements, online reviews, or communications with third parties.
This provision does not prohibit the client from providing honest and fair feedback based on their actual experience; however, any statements made must be truthful and not misleading.
The client agrees not to engage in conduct intended to harm the reputation of the Company or interfere with its relationships with clients, partners, or affiliated businesses.
15. SMS Communication
Bond Sales LLC may send you SMS messages related to your appointment, including booking confirmations, reminders, and service updates. Message frequency varies. Message and data rates may apply. You must be 18 years or older to receive SMS communications. Carriers are not liable for delayed or undelivered messages. To opt out at any time reply STOP to any message. For help reply HELP or contact us at [email protected].
16. Contact Information
If you have any questions regarding the Terms of Service, you may contact us at:
Email: [email protected]
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